Inventory down 27%. Fill rates up 9 points. DC productivity up 23%. Supplier leadtimes reduced 18%. Supplier reliability up 7 points.
"I have found the RightChain approach to logistics management to be practically suited to American Honda's service parts distribution systems and dealer network. Their methods have helped us effectively knit together key distribution practices that consistently support our customer policies. The proof lies in our excellent customer satisfaction ratings and the efficiencies that we now enjoy that are firmly embedded within each link in our operation."
Jim Roach, Senior Vice President, Honda